CANCELLATION & REFUND POLICY
- Cancellation Timeframe: You have a 24-hour window from the time of order placement to request a cancellation.
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Cancellation Process: To cancel an order, contact our customer support team through +91 8971979726 with your order number and cancellation request.
We will make every effort to accommodate your cancellation request, but approval is subject to review based on individual cases. - Refund Options: If your cancellation request is approved, we offer two options:
- Refund: We will initiate a refund to your original payment method. Please allow 10 business days for the refund to appear.
- Store Credits: Alternatively, you may opt for store credits equivalent to the order amount. These credits can be used for future purchases on our website.
- Exclusions: For the products on sale, we will only offer store credits instead of a refund. These credits will be equivalent to the order amount and can be used for future purchases on our website.
- Refund Status: You can check the status of your refund by contacting our customer support team. We will provide updates on the progress of your refund.
- Contact Us: If you have any questions or wish to initiate a cancellation, reach out to our customer support team via +91 8971979726. We're here to assist you with the process.